Hi Ryan,
for this error
'The monitor property form is currently unavailable error'
I found a lot of different solutions, for different SiteScope versions, including
- update of JRE to the proper version
- installing IP5 (this was an issue with SiS 11.24)
- removed corrupted integration configuration on the SiteScope, customer has to re-integrate bsm.
The files are usually updated on the BSM side and then downloaded to SiteScope (or SiteScope requests them, don't know),
however there is no 1:1 relationship between BSM and SiteScope filesets, so this can get really tricky,
for example
indicators.xml comes out of <HPBSM>\AppServer\webapps\site.war\bam\conf\repositories\indicators\def.xml
There is a default folder at
<SiteScope>\conf\integration\bsm\default
so you can also copy the files from the default folder to
<SiteScope>\conf\integration\bsm\
and then restart SiteScope.
If you see errors in the SiteScope logs like
ERROR - CISubTypes parsing error in the file C:\SiteScope\conf\integration\bsm\ciSubTypes.xml, line 1625, uri null Character conversion error: "Unconvertible UTF-8 character beginning with 0x92" (line number may be too low).
ERROR - Unable to load CI sub types from XML file
ERROR - CISubTypes parsing error in the file C:\SiteScope\conf\integration\bsm\ciSubTypes.xml, line 1625, uri null Character conversion error: "Unconvertible UTF-8 character beginning with 0x92" (line number may be too low).
one reason can be that the files are not UTF-8 encoded.
Greetings
Siggi