Hi Hethaishi,
have a look at the manual BSM 9.26 Best Practices: BPM Monitoring Solutions (available for example as KM01842194)
and the assocoaited scripts available as
KM00658288 - BSM 9.23 Monitoring Solutions - Google Mail
KM00658289 - BSM 9.23 Monitoring Solutions - Sales Force Trial
KM00658290 - BSM 9.23 Monitoring Solutions - Office 365
Greetings
Siggi