Re: Sitescope Report fetching issue
Hi Aarya,based on the information> when i tried to fetched report, nothing appeared on sitescope server machine> but when i tried from another machine its working absolutely fine .>...
View ArticleRe: HPBSM Status and Topaz_all log suggest different things
Hi yangnigon,is this the same environment you had the PM issues with?As I already explained in my post when you asked for the best logfile to look at,you might see many, many error messages, but BSM...
View ArticleRe: \conf\TopazInfra.ini unable to access
Hi yangnigon,what are you looking for in <HPBSM>\conf\TopazInfra.ini??Yes, I know, support checks this file 5 times during a WebEx session, but it's simply the file BSM uses as entry point to...
View ArticleRe: BSM - Available BPM data is not displayed
Hi yangnigon,assuming that this is with your BSM 9.25 instance:the ETL Framework is part of the Offline Engine, which runs on the DPS, so you need to access the Offline Engine's JMX on the...
View ArticleRe: HPBSM Status and Topaz_all log suggest different things
Hi yangnigon,understood, thanks!Unfortunately it usually takes a lot of working experience to judge whether or not an error message is significant or not.Well, yes, one can argue that no error messages...
View ArticleRe: RUM Event export
Hi parkar,I guess you will hate me for this, but I checked with the latest and greatest RUM version (9.30) and didn't find any information regarding application crash log and data export.I found some...
View ArticleRe: alert not getting received
Hi parkar,- what BSM version (9.26 as per the HornetQ message)??- what alerts? CI Status Alerts, BPM Transaction Alerts, RUM Alerts?- are alerts not received (a user doesn't get a message he expects to...
View ArticleRe: RUM Event export
Hi Alexey,that's good news.Where did you find this information (other than from your fellw R&D folks)EVENT_TYPE_SESSION_MOBILE_CRASHI couldn't find it in any part of the RUM 9.30 documentation...
View ArticleRe: alert not getting received
Hi parkar,- what BSM version (9.26 as per the HornetQ message)??- what alerts? CI Status Alerts, BPM Transaction Alerts, RUM Alerts?- are alerts not received (a user doesn't get a message he expects to...
View ArticleRe: RUM Event export
Hi Alexey,that's good news.Where did you find this information (other than from your fellw R&D folks)EVENT_TYPE_SESSION_MOBILE_CRASHI couldn't find it in any part of the RUM 9.30 documentation...
View ArticleRe: Enabling/Disabling monitors in HP BSM using command line
Hi pradeepprao,assuming that you are talking about SiteScope monitors, SiteScope offers an API which allows you do manipulate monitors as you need,for example to disable or enable an individual...
View ArticleRe: Enabling/Disabling monitors in HP BSM using command line
Hi pradeepprao,I don't know what environment you run.BSM as core application has NO monitoring capability at all,this is all done via data collectors like BPM, SiteScope, RUM and more.If you are...
View ArticleRe: HPBSM Patch information
Hi Kiran,if you wanna go the painful way and simulate the environment as much as possible,then install 9,20, then 9.21, then 9.22, then install BSM 9.22.131 Intermediate Patch, and then finally 9.24...
View ArticleRe: Port Change BSM
Hi JameSPN,the port needs to be accessible by BSM prior to the start of BSM.Of course BSM will open the port on its own during startup, but if you need to perfom changes on the OS or a firewall or...
View ArticleRe: How to run back end process of Diskspace monitor in Sitescope
Hi Siva,if you exlain in more detail what you want, we might be able to help ...What is a back end process of Diskspace monitor?All you need to do is to properly setup the diskspace monitor , most...
View ArticleRe: (GW) OPR-GW-RECEIVER - has begun after 5 restart WDE
Hi drno,i recommend to check out the relevant logfiles to find out why the process stopped in the first place, and then proceed from there.GreetingsSiggi
View ArticleRe: HPBSM Patch information
Kiran,BSM 9.24 is a patch you can download from SSO BAC_00843 - windows 2008-x64 OV BAC9.24 BSM 9.24 for Windows 64-bit (https://softwaresupport.hpe.com/km/KM00843415) BAC_00844 - intelLinux RedHat5...
View ArticleRe: Transaction not run.Task failed to start running
James,what happended to me was that BPM for whatever reason point to a non-existent path when running mdrv.exe.Check BPM_all.log for such an error..[GeneralScriptTaskExecutor] Could not create MDRV...
View ArticleRe: HPBSM Patch information
Hi Kiran,as IP1 is not installed on top of 9.24, it might not be required, however it's always recommended to apply the latest available IP patch (in this case 9.24 IP1) PRIOR to the update to a higher...
View ArticleRe: BSM 9.25 DPS Server not starting - MercuryAS pending as Starting
Hi kkoerrentz,I think the key is this message..2016-08-31 15:57:18,591 - java.sql.SQLNonTransientConnectionException: [mercury][Oracle JDBC Driver]Internal error: Net8 protocol error...I found some...
View Article