Hi Chris,
thanks for your update and the (partly) good news.
You state
..
But now I get this issue when clicking on "SiteScope" link within SH
An error occurred while trying to initialize SiteScope (null), check out your System.error (Java Console by default) for details.
..
Why would you need to go to SiteScope (just curious)?
Can you do as the error message tells and check the stack trace / error message in the Java Console and post it here?
Can you find any obvious errors in <SiteScope>\logs?
Greetings
Siggi