Re: RUM DB query
One additional comment:additionally to the downtime, you also need additional disk space to save the database dump.GreetingsSiggi
View ArticleRe: is there any API available to read schedule applied to monitors in sitescope
Hi Vidz- is there any API available to read schedule applied to monitors in sitescopewhen looking at SiteScope 11.32, you can easily usegetSchedulePreferencesSnapshotThe getSchedulePreferencesSnapshot...
View ArticleRe: Significance of different logfiles in BSM for troubleshooting
Hi Zee,you can check the troubleshooting section in the various documents available with BSM, but there is no generic "what logfile should I look at" manual.Have a look at an earlier post which circles...
View ArticleRe: is there any API available to read schedule applied to monitors in sitescope
Hi Vidz,no, the API was introduced with 11.31 I think.GreetingsSiggi
View ArticleRe: User Report Issue
Hi polter,what BSM version do you use?Do you see the same issue when you generate the reports online, or does it only happen for scheduled reports?You mention that you use customized RUM / BPM reports,...
View ArticleRe: what is meaning of different entries in master.config file. sitescope...
Hi Vidz and Zee,as Asaf already stated, master.config is a configuration file used by SiteScope, and usually not being modified by customers (unless you know exactly what you are doing).I cannot see...
View ArticleRe: is there any API available to read schedule applied to monitors in sitescope
Hi Vidz,there is a audit.log file (<SiteScope>\logs\audit.log) which shows configuration changes,like2016-11-17 17:03:03 - User: SiteScope Administrator. Operation performed:...
View ArticleRe: System Health first time access issue
Hi Chris (nice to meet you here as well),eitherrun <SiteScope>\bin\sh_config.bat|.shNote:on my SH on WIndows installation I had to edit<SiteScope>\bin\sh_config.batand change set...
View ArticleRe: System Health first time access issue
Small correction:sh_config.bat | .shallows you to configure the access to the BSM system"Full Model Synchronisation" allows you to re-configure the whole BSM infrastructure(you need to re-enter all...
View ArticleRe: System Health first time access issue
Hi Chris,this message Fatal error - you will be redirected to the login page, please check logs Model is empty, check connection settingsis a very typical error when setting up SH with BSM the very...
View ArticleRe: BSM Failver &Fallback process
Hi Jane,as a follow-up to our Skype discussion:the screenshots of BSM Status showSMD03 - Server is READYNanny Statusall processes are in status STARTEDHAC...
View ArticleRe: Sitescope Tools for Linux
Hi Daniel,when you check the tools listed under Operating System Tools, which are (as of SiteScope 11.32) Event Log Tool Performance Counters Tool Processes Tool Services Toolyou might get the idea...
View ArticleRe: System Health first time access issue
Hi Chris,thanks for your update and the (partly) good news.You state..But now I get this issue when clicking on "SiteScope" link within SHAn error occurred while trying to initialize SiteScope (null),...
View ArticleRe: BPM 9.30 Installer Location
Charles,it is there, but it's a long way:Goto https://softwaresupport.hpe.com/login with your HPE Passport idProduct Information -> Downloadsthis will get you toMy software updatesMake sure you have...
View ArticleRe: HP BSM: Cannot handle 'api_getservertime.asp'
Hi Hristov,is it BPM which access the URL and fails, or are you doing this manually,I don't understand what you mean with> when i try to load from some bpm hostDo you try to add new BPM instances...
View ArticleRe: SiS Linux the Calculated Metric function #min, #max , #previous are not...
Hi gtodorov,3what SiteScope version, and what Linux version do you use,and with what monitor do you try to use the functions?Did you by any chance try to use "#Max" instead of "#max", or instead of...
View ArticleRe: How to attach Certificates & how to add a security exception for a url in...
Hi Vishal,you need to post this question in the LR forum atProducts -> LoadRunner / Performance Center / StormRunner LoadGreetingsSiggi
View ArticleRe: BPM runs as specific user or system user
Hi yangnigon,I personally (as I'm a lazy guy) always run my BPMs with the default setting, which is under the local system account.The usual reason for running BPM or at least one instance of BPM under...
View ArticleRe: How to attach Certificates & how to add a security exception for a url in...
Hi Vishal,you need to post this question in the LR forum atProducts -> LoadRunner / Performance Center / StormRunner LoadGreetingsSiggi
View ArticleRe: BSM job SharedEsBsmTier3 fails with error [ErrorCode [700000] Action was...
Hi kaleb.,can you please post or move this question in/to the uCMDB Forum?ThanksSiggi
View Article